Evan R.
About Evan R.
Evan R. is a Strategic Account Manager with over six years of experience in technical support and account management. He has worked for notable companies including Microsoft, Tableau Software, and Salesforce, and is currently employed at Sinch.
Work at Sinch
Evan R. currently serves as a Strategic Account Manager at Sinch, a position he has held since 2022. In this role, he is responsible for managing key client accounts and ensuring customer satisfaction. Prior to this, he worked as a Technical Account Manager at Sinch from 2021 to 2022, where he focused on providing technical support and solutions to clients. His experience at Sinch has allowed him to develop a strong understanding of customer needs and technical requirements in the communications industry.
Previous Experience in Technology
Evan R. has a diverse background in technology roles. He worked as a Data Analyst at Microsoft through HCL Technologies for nine months in 2018-2019. He also served as a Technical Support Engineer at Tableau Software from 2019 to 2020 and at Salesforce from 2020 to 2021. His roles involved troubleshooting and resolving complex technical issues, contributing to his extensive experience in the field. Additionally, he worked as an Information Technology Specialist at Eastside Legal Assistance Program from 2017 to 2018.
Education and Expertise
Evan R. earned a Bachelor’s Degree in Telecommunications from Michigan State University, where he studied from 2014 to 2017. His educational background has provided him with a solid foundation in telecommunications principles and practices. With over six years of experience in technical roles, he has developed expertise in troubleshooting, investigating, and resolving complex technical problems, making him well-equipped for his current and future roles in technology.
Career Transition Goals
Evan R. is looking to transition towards a back-end position in the technology sector. This shift reflects his desire to expand his skill set and take on new challenges within the industry. His extensive experience in technical support and account management positions him well for this transition, as he aims to leverage his knowledge and problem-solving abilities in a back-end development role.