Farah Berahman
About Farah Berahman
Farah Berahman is a Senior Service Delivery Manager with extensive experience in account management and customer success across various organizations. She has worked at Infobip, CounterPath, and Sinch, and holds advanced degrees in Human Resource Management and Insurance Management.
Current Role at Sinch
Farah Berahman serves as a Senior Service Delivery Manager at Sinch, a position she has held since 2021. In this role, she is responsible for overseeing service delivery processes, ensuring client satisfaction, and managing service-related projects. Her experience in this capacity builds on her previous work at Sinch as a Service Delivery Manager from 2020 to 2021.
Previous Experience at Infobip
Farah Berahman has extensive experience at Infobip, where she held multiple roles. She worked as a Sales Manager for North America from 2015 to 2016, followed by a position as a Global Account Manager from 2016 to 2017. After a brief tenure at CounterPath as a Customer Success Specialist, she returned to Infobip as a Global Account Manager from 2018 to 2019 and later as a Senior Customer Success Manager from 2019 to 2020.
Educational Background
Farah Berahman studied at the University of Southampton, where she earned a Master of Science in Human Resource Management from 2011 to 2012. She also holds a Bachelor of Science in Insurance Management from Allameh Tabatabai University, which she completed from 2007 to 2011. Additionally, she has been studying European Business Studies at Ecole de Management de Normandie since 2012.
Early Career and Internships
Farah Berahman's early career includes various roles that contributed to her professional development. She served as an Account Manager at Rahnema Co. (Beep) in Iran from 2013 to 2014. She also worked as a Client Account Manager at TELUS (Open Connection) for six months in 2015. Additionally, she gained experience as a Content and Community Intern at Crexia in 2012.