Genevieve Custodio
About Genevieve Custodio
Genevieve Custodio serves as the Senior Service Implementation Manager at Sinch, where she has worked since 2021. With a diverse background in client support and operations, she has held various roles in companies such as mBlox, TeleSign, and Bank of America.
Work at Sinch
Genevieve Custodio has been employed at Sinch as a Senior Service Implementation Manager since 2021. In this role, she is responsible for overseeing the implementation of services and ensuring client satisfaction. Her position is based in the San Francisco Bay Area, where she has contributed to the company's growth and service delivery for three years.
Previous Employment Experience
Prior to her current role at Sinch, Genevieve Custodio held several positions in the technology and finance sectors. She worked at mBlox as a Tier II Client Support Engineer from 2010 to 2013 and later served as a U.S. Campaign Administrator at the same company from 2010 to 2012. She also worked at TeleSign as a Business Enablement Specialist from 2019 to 2021, and at Nexmo, the Vonage API Platform, as a Carrier Operations Specialist from 2017 to 2019. Additionally, her experience includes roles at Fiserv as a Product Support Analyst and North American Title as an Escrow Trust Accounting Representative.
Education and Expertise
Genevieve Custodio earned a Bachelor of Arts degree in Political Science from California State University-East Bay, completing her studies from 2001 to 2006. This educational background provides her with a foundation in analytical thinking and problem-solving, which she applies in her professional roles.
Career Progression
Genevieve Custodio's career spans over 15 years, with a diverse range of roles in client support, operations, and accounting. She began her career at Bank of America as a Teller from 2005 to 2007, followed by positions in escrow accounting and client support. Her progression through various roles in different companies showcases her adaptability and commitment to professional growth.