Hardik Parekh
About Hardik Parekh
Hardik Parekh is a Cloud Infrastructure Engineer with over 15 years of experience in managed services and operations management. He holds certifications as an AWS Certified Solution Architect and Azure Certified professional and currently works at Sinch in Singapore, specializing in incident management and process building.
Work at Sinch
Hardik Parekh has been employed at Sinch as a Cloud Infrastructure Engineer since 2020. In this role, he operates from Singapore and focuses on enhancing operational effectiveness through process building. His responsibilities include serving as a technical lead, streamlining service level agreements (SLAs), and providing technical advisory on system specifications and configurations.
Education and Expertise
Hardik Parekh holds a Master of Science in Networking and Telecommunication from the International Institute of Information Technology, which he attended from 2004 to 2006. He also earned a Bachelor of Engineering in Information Technology from VVP Engineering College from 2000 to 2004. His educational background supports his expertise in incident management, change management, request fulfillment, and problem management.
Certifications and Technical Skills
Hardik is certified as an AWS Certified Solution Architect and Azure Certified professional. He possesses extensive knowledge in AWS cloud technologies, including EC2, ECS, and S3, and is skilled in automation and infrastructure as code using AWS Cloud Formation and Terraform. His technical skills also include proficiency in database management, monitoring tools, and scripting languages.
Previous Work Experience
Before joining Sinch, Hardik worked at SAP as a Senior Customer Solution Expert from 2016 to 2020 in Singapore. He also served as a Network Programmer at Elitecore Technologies LTD for 11 months in Ahmedabad from 2006 to 2007. His diverse work history contributes to his over 15 years of experience in managed services and operations management.
Technical Leadership and System Administration
In his current role, Hardik serves as a technical lead, focusing on improving operational effectiveness and streamlining SLAs. He has system administration experience with various operating systems, including Windows Server, Red Hat Enterprise Linux, and Unix. His expertise extends to enterprise application design, software testing, and technical support.