![Harsha Appuhami Ralalage [PhD, BSc Eng (Hons)]](https://www.gravatar.com/avatar/87cda66190cf5eae5b2712d672600902?d=identicon&s=400)
Harsha Appuhami Ralalage [PhD, BSc Eng (Hons)]
About Harsha Appuhami Ralalage [PhD, BSc Eng (Hons)]
Harsha Appuhami Ralalage is a Product Manager and Senior Solution Expert at Sinch, where he leads solution lifecycle management for the Operator business. He has extensive experience in telecommunications, having previously worked at Dialog Telecom PLC, SAP, and Global Traffic Limited.
Work at Sinch
Harsha Appuhami Ralalage has been employed at Sinch as a Product Manager/Senior Solution Expert since 2021. In this role, he leads solution lifecycle management for Sinch's Operator business, focusing on various areas including P2P SMS, MMS, IPX, BSS, MVNx Portfolio, A2P Monetization, RCS, Policy & Charging, Fraud & Security, and SIM-based verification. He manages Sinch’s Mobile Penetration Testing solution, which aids mobile network operators in detecting and monetizing grey routes while ensuring GDPR compliance. Additionally, he collaborates with product management and sales teams to analyze market and customer requirements, driving product roadmap development and orchestrating the launch of tailored solutions.
Previous Experience
Prior to his current position at Sinch, Harsha Appuhami Ralalage held several roles in the telecommunications sector. He worked at Dialog Telecom PLC as an Engineer/Senior Executive from 2007 to 2009 in Sri Lanka. He then moved to the United Kingdom, where he served as a Network Engineer at Global Traffic Limited from 2009 to 2012 and as a Network Operations Engineer (Team Leader) at Vectone Mobile from 2012 to 2013. Harsha also worked at SAP in various capacities, including Customer Solution Adoption Senior Specialist from 2013 to 2017 and Customer Solution Adoption Expert from 2017 to 2020.
Education and Expertise
Harsha Appuhami Ralalage earned his Bachelor of Science in Engineering degree in Electrical & Information Engineering from the University of Ruhuna, where he studied from 2001 to 2005. He later pursued advanced studies at Kingston University, achieving a PhD in Cross-Layer Design for Scalable/3D Wireless Video Transmission over IP Networks from 2010 to 2014. His educational background provides a strong foundation for his expertise in telecommunications and product management.
Contributions and Responsibilities
In his role at Sinch, Harsha Appuhami Ralalage drives product roadmap development by identifying product gaps and aligning closely with product management teams. He serves as a subject matter expert for stakeholders regarding specific solutions, ensuring alignment with the portfolio roadmap throughout the solution lifecycle. Harsha enhances Sinch’s Verification product portfolio, which includes SMS, FlashCall, and Voice Call, to help mobile network operators adapt to technological shifts. He also cultivates internal and external partnerships to foster innovation and develop robust solutions for operator businesses.