Hillary Hopkins
About Hillary Hopkins
Hillary Hopkins is the Manager of Service Implementation for the US at Sinch, a position she has held since 2018. She has a background in health sciences and has worked in various roles, including a Service Implementation Specialist and an intern in Network Operations and Human Resources.
Current Role at Sinch
Hillary Hopkins serves as the Manager of Service Implementation US at Sinch, a position she has held since 2018. In this role, she oversees the implementation of services across the United States, ensuring that client needs are met effectively. Her leadership contributes to the operational success of the service implementation team within the organization.
Previous Experience at Sinch
Before her current role, Hillary Hopkins worked at Sinch in various capacities. She began as a Network Operations/Human Resources Intern from 2015 to 2016, where she gained foundational experience in the company's operations. Following this internship, she transitioned to the position of Service Implementation Specialist from 2016 to 2018, focusing on client service delivery and project management.
Education and Expertise
Hillary Hopkins earned a Bachelor's Degree in Health Sciences from James Madison University, completing her studies from 2011 to 2015. This educational background provided her with knowledge relevant to health and wellness, which she applies in her professional roles. Her academic experience complements her practical skills in service implementation and client management.
Early Career Background
Hillary's early career includes a position as a Health Sciences Department Student Assistant at James Madison University from 2014 to 2015. In this role, she supported departmental activities and gained experience in a higher education environment. Additionally, she worked as a Dining Services Assistant at Sunnyside Retirement Community from 2009 to 2011, where she contributed to the dining experience for residents.