James Evans
About James Evans
James Evans is a Technical Account Manager with extensive experience in customer service and account management across various companies in the gaming and technology sectors. He has held multiple roles, including positions at bwin Games AB, Ongame Network, and Sinch, demonstrating a strong background in service delivery and customer success.
Current Role at Sinch
James Evans serves as a Technical Account Manager at Sinch, a position he has held since 2020. In this role, he is responsible for managing client accounts and ensuring the successful implementation of technical solutions. His expertise in client relations and technical support contributes to the overall success of the organization.
Previous Experience in Gaming Industry
James Evans has extensive experience in the gaming industry, having worked in various roles across multiple organizations. He was a Service Management Administrator at bwin Games AB from 2010 to 2011, a Configuration Manager at Ongame Network from 2012 to 2015, and a Service Delivery Manager at NYX Gaming Group Ltd from 2015 to 2018. His roles involved managing service delivery and configuration processes, enhancing operational efficiency.
Customer Success Management Background
James has held positions focused on customer success, including his role as a Customer Success Manager at Bannerflow from 2019 to 2020 and at SG Digital from 2018 to 2019. In these positions, he worked on ensuring customer satisfaction and facilitating the effective use of services and products offered by the companies.
Educational Background
James Evans studied at Coventry University, where he earned a Bachelor of Science degree in Geography from 2001 to 2005. He also attended Aylestone School, where he completed his secondary education. His educational background provides a foundation for his analytical and problem-solving skills in his professional roles.