James Ovens
About James Ovens
James Ovens is an Account Director at Sinch, where he has worked since 2018. He has a diverse background in client management and restaurant operations, with previous roles at Sinch and The Restaurant Group.
Current Role at Sinch
James Ovens serves as an Account Director at Sinch, a position he has held since 2018. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. He operates from the San Francisco Bay Area, leveraging his extensive experience in client relationships to enhance service delivery and client engagement.
Previous Experience at Sinch
Prior to his current role, James Ovens held several positions at Sinch. He worked as a Client Relationship Manager from 2016 to 2018, focusing on client retention and relationship management. Before that, he served as an Account Manager from 2014 to 2016, where he managed key accounts. His career at Sinch began as an Assistant Sales Manager from 2012 to 2014, where he contributed to sales strategies and client interactions.
Experience at The Restaurant Group
James Ovens worked as a General Manager at The Restaurant Group from 2006 to 2012 in London, United Kingdom. In this capacity, he oversaw restaurant operations, staff management, and customer service, ensuring a high standard of service and operational efficiency during his six-year tenure.
Professional Background
James Ovens has a diverse professional background, with significant experience in client management and operational roles. His career spans over a decade, with a focus on building client relationships and managing teams in both technology and hospitality sectors. His roles have equipped him with skills in sales, account management, and customer service.