Jen Zanella Falkowski
About Jen Zanella Falkowski
Jen Zanella Falkowski serves as the Customer Migration Regional Lead for the Americas at Sinch, a position she has held since 2021. With a background in advertising and extensive experience in business operations, she has developed strong skills in partner and client management.
Work at Sinch
Jen Zanella Falkowski has been serving as the Customer Migration Regional Lead for the Americas at Sinch since 2021. In this role, she focuses on overseeing customer migration projects, utilizing her expertise in process improvement to enhance operational efficiency. Her leadership contributes to the successful execution of business strategies within the organization.
Education and Expertise
Jen Zanella Falkowski earned a Bachelor of Science degree in Advertising from the University of Illinois Urbana-Champaign. Her educational background supports her extensive experience in business operations and customer management. She possesses strong skills in partner and client management, which are essential for developing effective business strategies.
Background
Prior to her current role at Sinch, Jen Zanella Falkowski held various positions at Vibes, where she progressed through multiple levels of management. Her career at Vibes included roles such as Senior Manager of Business Operations, Director of Business Operations, and Senior Director of Business Operations. She also worked at Newell Rubbermaid as a Marketing Assistant/Analyst and at Burns & McDonnell as a Marketing Coordinator.
Achievements
Throughout her career, Jen Zanella Falkowski has demonstrated expertise in process improvement, particularly in customer migration projects. Her background in business strategy has enabled her to enhance operational efficiency in her roles. She has contributed to the success of various business initiatives, showcasing her ability to manage complex projects effectively.