Jenny Ma
About Jenny Ma
Jenny Ma is a Customer Solution Adoption Expert at Sinch, specializing in customer onboarding. She has a background in engineering and computer science, with previous experience at SAP and Microsoft.
Work at Sinch
Jenny Ma has been employed at Sinch since 2020, serving as a Customer Solution Adoption Expert and focusing on customer onboarding. In this role, she is responsible for facilitating the adoption of Sinch's solutions among clients, ensuring a smooth transition and integration into their existing systems. Her expertise in customer onboarding is critical in helping clients maximize the value of Sinch's offerings.
Previous Experience at SAP
Before joining Sinch, Jenny Ma worked at SAP as a Program Manager from 2011 to 2020. During her nine years at SAP, she managed various programs and initiatives, contributing to the company's operational efficiency and customer satisfaction. Her role involved coordinating cross-functional teams and ensuring project deliverables met client expectations.
Experience at Microsoft
Jenny Ma's career includes a tenure at Microsoft, where she worked as an Application Developer and System Analyst from 2004 to 2005. In this position, she developed applications and analyzed systems to improve functionality and user experience. This experience provided her with a strong foundation in software development and system analysis.
Education and Expertise
Jenny Ma holds a Master's degree in Computer Science from The University of Texas at Dallas, which she completed from 2001 to 2003. Prior to that, she earned a Bachelor's degree in Engineering from Shanghai Jiao Tong University, studying there from 2000 to 2002. Her educational background equips her with a solid understanding of both engineering principles and computer science, enhancing her capabilities in her professional roles.