Jéssica Fulachi
About Jéssica Fulachi
Jéssica Fulachi is a Global Key Account Manager at Sinch, with over five years of experience in sales and a strong background in engineering and international business. She has worked in various roles across multiple companies, including Au Pair in America, Maplink, and Wilo Group, and holds degrees in Electrical Engineering and Business Communication.
Work at Sinch
Jéssica Fulachi has been serving as a Global Key Account Manager at Sinch since 2021. In this role, she focuses on managing key accounts and enhancing customer relationships. Her responsibilities include developing strategies to improve customer loyalty and ensuring quality service delivery. Based in São Paulo, Brazil, she leverages her extensive experience in sales to drive business growth and foster strong partnerships.
Previous Experience
Prior to her current position at Sinch, Jéssica held various roles in the sales and engineering sectors. She worked as an Account Manager at Maplink from 2019 to 2021, where she advanced from an Account Manager Jr. position. Earlier, she gained experience as a Sales Engineering Intern at Wilo Group and as an Engineering Intern at Brastec Technologies Ltda. Her diverse background has contributed to her expertise in customer service and sales.
Education and Expertise
Jéssica Fulachi holds a Bachelor's degree in Electrical Engineering from Pontifícia Universidade Católica de Campinas, where she specialized in Telecommunications. She also completed an MBA in Sales Management at USP/Esalq. Additionally, she studied Business Communication at Georgetown University. Her educational background has equipped her with strong analytical and technical skills, enhancing her capabilities in the sales field.
International Experience
Jéssica participated in a work and study interchange program as an Exchange Student with Au Pair in America from 2014 to 2018. This experience in Washington DC allowed her to develop multicultural communication skills and adaptability. The program contributed to her leadership abilities and provided her with a broader perspective on international business practices.
Technical Background
In addition to her engineering degree, Jéssica studied at Escola Técnica Vasco Antonio Venchiarutti, where she earned a Técnico em Meio Ambiente and a Técnico em Saneamento e Controle Ambiental. This technical training complements her engineering expertise and enhances her understanding of environmental and sanitation issues, which are relevant in various sectors.