Jessica Huffman
About Jessica Huffman
Jessica Huffman serves as the Enterprise Support Manager at Sinch, a position she has held since 2022. She has prior experience in enterprise services roles at Inteliquent and Voyant.
Work at Sinch
Jessica Huffman has been serving as the Enterprise Support Manager at Sinch since 2022. In this role, she is responsible for overseeing support operations for enterprise clients, ensuring that their needs are met effectively. Her position involves coordinating with various teams to enhance customer satisfaction and streamline support processes.
Previous Experience at Inteliquent
Before joining Sinch, Jessica Huffman worked at Inteliquent, a subsidiary of Sinch, as an Enterprise Services Tier 2 representative. Her tenure at Inteliquent lasted for six months, from 2021 to 2022. In this capacity, she provided advanced support to enterprise clients, addressing complex issues and facilitating solutions.
Experience at Voyant
Jessica Huffman began her career in enterprise support at Voyant, where she worked as an Enterprise Services Tier 1 representative from 2019 to 2021. During her two years at Voyant, she gained foundational experience in customer support, assisting clients with their inquiries and ensuring service delivery.
Career Progression
Jessica Huffman's career has shown a clear progression in the field of enterprise support. Starting as an Enterprise Services Tier 1 representative at Voyant, she advanced to a Tier 2 role at Inteliquent, and currently holds the position of Enterprise Support Manager at Sinch. This trajectory highlights her growing expertise and commitment to customer service in the telecommunications industry.