Joe Ashe
About Joe Ashe
Joe Ashe serves as the North American Service Delivery Manager at Sinch, a position he has held since 2019. He has a diverse background in service delivery and support roles across various companies, including CLX Communications and Dialogue.
Work at Sinch
Joe Ashe has been serving as the North American Service Delivery Manager at Sinch since 2019. In this role, he is responsible for overseeing service delivery operations across North America. His tenure at Sinch has lasted for five years, during which he has contributed to enhancing customer service and operational efficiency.
Previous Experience in Service Delivery
Before joining Sinch, Joe Ashe held several positions in service delivery. He worked at CLX Communications AB as the North American Enterprise Service Manager from 2018 to 2019, and prior to that, he was the Global Service Delivery Manager at the same company from 2017 to 2018. His experience in service delivery spans multiple roles and companies, showcasing his expertise in managing service operations.
Background in Technical Support
Joe Ashe began his career in technical support, working as a Telemarketer at Ant Marketing in 2006. He later transitioned to more technical roles, including a position as a Second Line Support Technician at Dialogue from 2008 to 2013. His background includes hands-on experience in support and service delivery, which has informed his subsequent managerial roles.
Career Development
Over the years, Joe Ashe has progressed through various roles in the service delivery and technical support sectors. He worked at Dialogue as a Service Delivery Manager from 2013 to 2017, where he managed service operations. His early experience at ask4 Limited as First Line Support in 2007 provided a foundation for his career in service management.