José Angel Antúnez García
About José Angel Antúnez García
José Angel Antúnez García is a Product Operations Team Leader at Sinch, with extensive experience in product management and customer support across various telecommunications companies. He has held multiple roles in organizations such as Telefónica, Jazztel, and Eurona, demonstrating a strong background in technical and business development.
Current Role at Sinch
José Angel Antúnez García serves as the Product Operations Team Leader at Sinch, a position he has held since 2021. In this role, he is responsible for managing the entire lifecycle of new products, from initial evangelization to post-sale support. His leadership focuses on enhancing product operations and ensuring customer satisfaction.
Previous Experience at Sinch
José has a notable history with Sinch, where he worked in various capacities from 2013 to 2021. He initially served as an EMEA Technical Account Manager for Strategic and Major Accounts for three years. Following this, he took on the role of Customer Support Engineer for five months and later transitioned to Service Manager and Sales Representative for four years. His tenure at Sinch has provided him with extensive experience in customer engagement and technical support.
Professional Background
José's professional journey includes significant roles in telecommunications and technical support. He worked at Telefónica as a Senior Network Support Engineer and at BT Global Services as a Support Engineer. His experience also includes positions at Jazztel and Eurona, where he contributed to technical support and network operations. His diverse background equips him with a comprehensive understanding of the telecommunications landscape.
Education and Technical Expertise
José studied at Universidad Laboral Alcalá de Henares, where he earned a Senior Technician degree in Electronics from 1994 to 1999. His educational background laid the foundation for his extensive knowledge in technical, analytics, product, and business development management. He has also worked as a Cisco Instructor, further enhancing his technical expertise.
Skills and Specializations
José is recognized for his proactive problem-solving abilities and strong communication skills. He specializes in mobile engagement, working with a variety of clients, including brands, enterprises, aggregators, and operators. His focus on exceeding customer expectations is a hallmark of his professional approach.