Jose Mateo Malpica Alfonso
About Jose Mateo Malpica Alfonso
Jose Mateo Malpica Alfonso is an Executive Account Manager at Sinch, with a background in communication strategy and client engagement. He has held various roles in companies such as Aldeamo and CM.com, and has expertise in optimizing marketing budgets and implementing technology-driven communication solutions.
Work at Sinch
Jose Mateo Malpica Alfonso has been employed at Sinch as an Executive Account Manager since 2021. In this role, he focuses on optimizing client engagement through effective communication strategies. His responsibilities include identifying the most suitable communication channels for clients, such as SMS, Email, and WhatsApp. He aims to enhance the effectiveness of marketing and communication campaigns, ensuring that clients achieve their desired outcomes.
Previous Experience at Aldeamo
Prior to his current position, Jose worked at Aldeamo in various roles. He served as a Key Account Manager from 2019 to 2021 in Mexico, where he managed key client relationships. Before that, he was a Sales Coordinator & Services Manager from 2016 to 2019 in Colombia. Additionally, he held the position of Country Manager for Guatemala for nine months in 2019. His experience at Aldeamo contributed to his expertise in client management and communication strategies.
Experience at Cafam Oficial
Jose Mateo Malpica Alfonso worked at Cafam Oficial as an Oficinista de operaciones for one year from 2014 to 2015 in Bogotá D.C. This role provided him with foundational experience in operational processes and client service, which has been beneficial in his subsequent positions in account management and client engagement.
Education and Expertise
Jose studied at Universidad Militar Nueva Granada, where he earned a degree in Ciencias económicas y sociales with a focus on economía de la defensa from 2010 to 2015. His educational background supports his expertise in designing tailored communication strategies and optimizing marketing budgets through data-driven approaches. He is skilled in implementing technology and automation projects across various industries.
Career Development at CM.com
In 2021, Jose Mateo Malpica Alfonso briefly worked at CM.com as a Business Development Manager for six months in Ciudad de México. This role allowed him to further develop his skills in business development and client engagement, contributing to his overall professional growth in the communication and marketing sectors.