Justin Gibney
About Justin Gibney
Justin Gibney is a Technical Support Engineer at Sinch, where he has worked since 2019 in Denver, Colorado. He has a background in drafting and design technology and extensive experience in voice and cloud-based technologies across various companies.
Work at Sinch
Justin Gibney has been employed at Sinch as a Technical Support Engineer since 2019. In this role, he has contributed to the development of operational processes, training, and support processes for voice and cloud-based technologies. His expertise includes serving as a Subject Matter Expert (SME) for STIR/Shaken, MS Teams UCaaS voice integration, MS Teams DRaaS, and Global Voice. His tenure at Sinch spans five years, during which he has played a significant role in enhancing the company's technical support capabilities.
Previous Experience in Telecommunications
Justin Gibney has extensive experience in the telecommunications industry. He worked at Level 3 Communications in various roles, including Tier II TSC Wholesale VoIP & E911 from 2016 to 2019 and TSC Voice - Operations Associate from 2014 to 2015. He also held positions at CenturyLink as Tier II TSC Wholesale VoIP & E911 and Tier II TSC Enterprise VoIP & E911 Repair. Additionally, he worked at Voyant as Tier III Operations Engineering and Tier II TSC - VoIP, further solidifying his expertise in voice technologies.
Education and Expertise
Justin Gibney studied at ITT Technical Institute, where he focused on Drafting and Design Technology/Technician from 2006 to 2008. He also attended Green Mountain High School, achieving his GED in General Studies from 2002 to 2005. His educational background has provided him with a solid foundation in technical skills, which he has applied throughout his career in various technical support and engineering roles.
Achievements and Recognition
During his career, Justin Gibney received a Best Of award for his contributions to the Global Voice platform. This recognition reflects his commitment to excellence in his work and his ability to contribute effectively to team objectives. His role as a Subject Matter Expert (SME) in multiple areas of voice technology further highlights his expertise and the value he brings to his current position.
Career Aspirations
Justin Gibney aspires to transition into a voice architect role. His extensive experience in technical support and engineering, combined with his knowledge of voice technologies, positions him well for this career advancement. He aims to leverage his skills and expertise to design and implement advanced voice solutions in the telecommunications sector.