Justin Mueller
About Justin Mueller
Justin Mueller is a Customer Success Manager for Strategic Accounts at Sinch, with a strong background in marketing and communications within fast-paced startup environments. He holds a Master's degree in Bilingual Education from Southern Methodist University and has extensive experience in sales, recruiting, and education.
Work at Sinch
Justin Mueller serves as the Customer Success Manager for Strategic Accounts at Sinch, a role he has held since 2021. In this position, he focuses on ensuring client satisfaction and fostering strong relationships with strategic accounts. His responsibilities include managing customer onboarding processes and providing ongoing support to enhance the overall customer experience.
Education and Expertise
Justin Mueller holds a Master's degree in Bilingual Education from Southern Methodist University, which he completed between 2014 and 2016. He also earned a Bachelor's degree in Spanish Language and Literature from the University of North Texas from 2010 to 2014. Additionally, he studied British History at the University of Oxford for 11 months in 2003. His expertise spans Sales, Recruiting, Education, and Investigation.
Background in Startups
Justin has a strong background in fast-paced startup environments, particularly within the marketing and communications sectors. His previous roles include Customer Onboarding & Success Manager for Enterprise Sales at SimpleTexting from 2018 to 2021 and Recruitment Manager at Kempton Asset Management for a brief period in 2018. This experience has equipped him with skills in managing customer relationships and driving success in dynamic settings.
Coaching Experience
In addition to his corporate roles, Justin has experience in coaching and event management. He worked as a Gymnastics Coach and Special Events Lead at Best Gymnastics from 2013 to 2016 and served as Head Team Coach at ASI Gymnastics from 2011 to 2013. These positions involved training athletes and leading special events, showcasing his ability to manage teams and engage with diverse groups.
Professional Values
Justin Mueller is known for his proactive approach and enthusiasm in professional settings. He values the employer-employee relationship as a partnership that adds mutual value. He believes in continuous learning and actively seeks opportunities for improvement, demonstrating a commitment to personal and professional development.