Kate Rasnick
About Kate Rasnick
Kate Rasnick is a Strategic Account Director at Sinch, with a diverse background in customer success and project management across various technology companies. She has a proven track record of resolving critical issues and improving customer relationships, drawing on her extensive experience in digital communications.
Work at Sinch
Kate Rasnick has been serving as the Strategic Account Director at Sinch since 2022. In this role, she focuses on managing key accounts and developing strategies to enhance customer relationships. Her expertise in digital communications supports her efforts in delivering effective omni-channel experiences for clients. Based in Atlanta, Georgia, she leverages her extensive background to drive business growth and ensure customer satisfaction.
Previous Experience in Digital Communications
Before joining Sinch, Kate Rasnick held various positions in the digital communications sector. She worked at Twilio Inc. as a Senior Customer Success Manager from 2019 to 2022, where she was recognized for her ability to turn around damaged customer relationships. Prior to that, she was a Senior Customer Success Manager at tyntec for one year in 2018. Her experience also includes roles as a Senior Client Manager at Syniverse Technologies and as a Project Manager at both Air2Web and uVuMobile.
Education and Expertise
Kate Rasnick earned her Bachelor of Arts degree in Broadcast Production from Western Kentucky University, graduating Cum Laude in 2001. Her educational background provides a foundation for her career in communications and customer success. She possesses strong skills in adapting to new products and services, which enhances her ability to integrate customers with key service offerings effectively.
Background in Project Management
Kate Rasnick has a solid background in project management, having worked in this capacity at both Air2Web and uVuMobile. Her project management experience spans from 2004 to 2009, where she developed skills in overseeing projects and ensuring successful execution. This experience contributes to her ability to manage customer accounts and resolve issues efficiently.
Recognition and Skills
Kate Rasnick is recognized for her capability to resolve critical issues swiftly and effectively. She is known for unifying enterprises' voice across various communication channels, which enhances customer engagement. Her unique range of experience in digital communications enables her to create effective omni-channel experiences, making her a valuable asset in her current role.