Kristina El Hage
About Kristina El Hage
Kristina El Hage is a Strategic Customer Success Manager at Sinch, with a background in telecommunications and account management. She previously worked at Monty Mobile and Pret A Manger, and has a strong focus on personal and professional development.
Work at Sinch
Kristina El Hage has been employed at Sinch as a Strategic Customer Success Manager since 2021. In this role, she focuses on enhancing customer relationships and ensuring successful implementation of Sinch's telecommunications solutions. Her position involves strategic planning and execution to drive customer satisfaction and retention.
Previous Experience at Monty Mobile
Before joining Sinch, Kristina El Hage worked at Monty Mobile from 2017 to 2021. She held the position of Key Account Manager for four years, where she managed significant client accounts and contributed to business growth. Prior to that, she served as an Account Manager for 11 months in 2017, gaining valuable experience in the telecommunications sector.
Background in Sales and Retail
Kristina began her career in the sales and retail sector at Pret A Manger, where she worked from 2012 to 2015. This three-year experience provided her with foundational skills in customer service and sales strategies, which she later applied in her roles within the telecommunications industry.
Education and Expertise
Kristina El Hage studied at LCBT, where she completed her NVQ Level 2 and 3 in Salon/Beauty Salon Management from 2013 to 2015. Additionally, she attended the British Academy of ID, earning a Diploma in Interior Design. Her educational background supports her strong entrepreneurial mindset and commitment to continuous personal and professional development.
Demonstrated Industry Expertise
Kristina has a demonstrated history of working in the telecommunications industry, showcasing her expertise in customer success management. Her roles have equipped her with knowledge and skills that contribute to effective client relationship management and strategic planning within the sector.