Luka Ford
About Luka Ford
Luka Ford is a Product Operations Manager at Sinch, a CLX Communications Company, with a background in technical engineering and operations. He holds a Bachelor's degree in Computing Science from Staffordshire University and has over a decade of experience in various roles within the technology and service sectors.
Current Role at Sinch
Luka Ford serves as the Product Operations Manager at Sinch, a CLX Communications Company, since 2018. In this role, he is responsible for overseeing product operations and ensuring the efficiency of processes within the organization. His tenure at Sinch has been marked by a focus on optimizing product performance and enhancing operational workflows.
Previous Experience in Technical Roles
Before joining Sinch, Luka worked as a Back Office Engineer at Sinch for one year from 2017 to 2018. Prior to that, he spent five years as a Technical Engineer at 1Click Recruitment Software (Darwin) from 2012 to 2017. His experience in technical roles has contributed to his expertise in product operations and technical support.
Educational Background
Luka Ford completed his Bachelor’s Degree in Computing Science at Staffordshire University from 2010 to 2013. He also studied Applied IT and achieved an HND at Shrewsbury College of Arts and Technology from 2010 to 2012. Additionally, he obtained a BTEC Level 3 in Information Technology from the same college from 2008 to 2010. His educational background has provided him with a solid foundation in technology and operations.
Early Career and Work Experience
Luka's early career included roles in various sectors. He worked as a Hotel Services Assistant at the NHS in Shrewsbury from 2008 to 2012, and as a Shop Assistant at Wm Morrison Supermarkets Plc in Paignton for one year from 2007 to 2008. These positions helped him develop customer service skills and an understanding of operational processes.