Mark Doty
About Mark Doty
Mark Doty is a Service Support Engineer at Sinch, where he has worked since 2020. He has over 15 years of experience in the Information Technology field, specializing in operations and support.
Work at Sinch
Mark Doty has been employed at Sinch as a Service Support Engineer since 2020. In this role, he is responsible for providing technical support and ensuring the smooth operation of services. His work is based in San Francisco, California, where he leverages his extensive experience in the Information Technology field to assist clients and resolve technical issues.
Education and Expertise
Mark Doty earned a Bachelor of Science degree in Management Information Systems from the University of San Francisco. Additionally, he obtained a Certificate in Unix Administration and Management from the University of California, Santa Cruz. His educational background supports his expertise in operations and support within the IT sector.
Background
Mark Doty has over 15 years of experience in the Information Technology field, with a focus on operations and support. His career includes significant roles at various companies, including NICE Systems, Innovative Interfaces, and Pacific Gas and Electric Company. This diverse background has equipped him with a comprehensive understanding of both corporate and small business environments.
Previous Work Experience
Before joining Sinch, Mark Doty worked at NICE Systems as a Senior Application Support Engineer from 2013 to 2020. Prior to that, he served as a Technical Support Engineer at Innovative Interfaces from 2005 to 2013. His earlier experience includes a role as a Senior Information Systems Analyst at Pacific Gas and Electric Company from 1996 to 1999. This progression highlights his long-standing commitment to the IT industry.
Technical Skills
Mark Doty possesses solid experience in operations and support, including expertise in client/server hardware, helpdesk operations, and Unix administration. His technical skills are complemented by his extensive experience in both corporate and small business environments, allowing him to effectively address a wide range of technical challenges.