Matt Watson
About Matt Watson
Matt Watson is a Senior Customer Success Manager at Sinch, with a background in customer success and project management across various companies. He holds a Bachelor of Business Administration from Auburn University, where he studied Business Administration and Marketing.
Current Role at Sinch
Matt Watson serves as a Senior Customer Success Manager at Sinch, a position he has held since 2022. He operates in a hybrid work environment based in Atlanta, Georgia. In this role, he focuses on enhancing customer satisfaction and ensuring successful product adoption among clients.
Previous Experience in Customer Success
Before joining Sinch, Matt Watson worked at Gather in various roles related to client success. He served as a Client Success Manager from 2018 to 2019 and later as a Client Success Manager for Strategic Accounts from 2019 to 2020. His experience in these positions contributed to his expertise in managing client relationships and driving customer satisfaction.
Background in Project Management
Matt Watson has a background in project management, having worked as a Site Installation Project Manager at Lakeshore Learning Materials from 2012 to 2014. His responsibilities included overseeing installations across Alabama, Tennessee, and Florida, which provided him with valuable experience in managing projects and coordinating teams.
Educational Qualifications
Matt Watson studied at Auburn University from 2010 to 2015, where he earned a Bachelor of Business Administration (BBA) with a focus on Business Administration and Management. He also completed a Bachelor's degree in Marketing/Marketing Management during the same period, equipping him with a solid foundation in business principles and marketing strategies.
Early Career at Aderant
Matt Watson began his career at Aderant, where he held multiple roles. He worked as an Account Manager from 2015 to 2016 and as an Account Executive from 2016 to 2017. His time at Aderant allowed him to develop skills in account management and client relations, which have been beneficial throughout his career.