Michael Ricci
About Michael Ricci
Michael Ricci is the Head of Strategy and Business Development at Sinch, where he oversees partner and channel programs in North America and manages relationships with major cloud providers. He has a diverse background in marketing and business management, with previous roles at companies like Oracle, Webtrends, and York International.
Work at Sinch
Michael Ricci has served as the Head of Strategy & Business Development at Sinch since 2020. In this role, he oversees the development of Sinch's new technology portfolio and is responsible for creating Go To Market plans and programs. He also manages Sinch's partner and channel programs in North America, ensuring strong relationships with major cloud players such as Adobe, Oracle, Microsoft, and SAP. His leadership has contributed to the company's recognition, including consecutive Adobe Technology Partner of the Year awards in 2023 and 2024.
Education and Expertise
Michael Ricci studied at Gonzaga University, where he earned a Bachelor of Arts in Business Management from 1979 to 1983. His educational background in marketing and business management has equipped him with the skills necessary for his roles in strategy and business development. He is recognized as an industry thought leader in Mobile Customer Experience (CX), Conversational Commerce, and Conversational Marketing.
Background
Prior to his current role at Sinch, Michael Ricci held various positions across multiple organizations. He worked at Oracle as a Master Principal Solutions Architect from 2018 to 2020. His previous experience includes roles as Vice President at Volantis Systems, York International, and Merkle, as well as Chief Marketing Officer at nGage Labs. His diverse background spans over three decades in marketing and business development.
Achievements
During his tenure at Sinch, Michael Ricci has been instrumental in architecting the company's partnership with Adobe, which has resulted in consecutive awards as Adobe Technology Partner of the Year in 2023 and 2024. His strategic oversight of partner and channel programs has strengthened Sinch's market position in North America. His contributions to the industry are recognized through his thought leadership on key topics in mobile customer experience and marketing.