Neha Pandey
About Neha Pandey
Neha Pandey is a Senior Manager in Enterprise Sales at Sinch, focusing on driving business growth through strategic initiatives. With extensive experience in managing accounts for major institutions, she specializes in customer engagement strategies across various communication channels.
Work at Sinch
Neha Pandey currently serves as the Senior Manager for Enterprise Sales at Sinch, a position she has held since 2023. In this role, she focuses on driving business growth through strategic cross and up-selling initiatives. Prior to her current title, she worked at Sinch as a Manager in Enterprise Sales from 2022 to 2023 and as a Deputy Manager from 2019 to 2022. Her tenure at Sinch has allowed her to develop extensive experience in managing accounts for prestigious institutions, including HDFC Bank Limited and Axis Bank.
Education and Expertise
Neha Pandey has a diverse educational background. She studied at Mary Immaculate Girl's High School, where she completed her high school education in 2008. She then pursued a degree in Computer Science at Maharshi Dayanand College of Arts Science & Commerce from 2008 to 2010. Following this, she studied Interior Designing at the Indian International Trade Centre from 2010 to 2013. Currently, she is enrolled in the Executive Masters Program in Business Administration at the Indian Institute of Business Management and Studies, focusing on Marketing.
Background
Before joining Sinch, Neha Pandey worked at Tradeindia.com-Infocom Network Ltd, where she held various roles in online sales from 2013 to 2016. She started as an Executive in Online Sales and later advanced to Senior Executive. Her experience in online sales laid a strong foundation for her subsequent roles in enterprise sales, where she has excelled in customer engagement strategies and account management.
Achievements
Neha Pandey has demonstrated a strong ability to meet customer requirements while ensuring seamless project execution. She specializes in orchestrating comprehensive customer engagement strategies utilizing various channels, including SMS, Email, Voice, WhatsApp, Middleware Platforms, and Marketing Automation Tools. Her focus on leveraging emerging technologies has contributed to impactful outcomes in customer experience management, particularly in her work with major financial institutions.