Neha Singh
About Neha Singh
Neha Singh is a Customer Success Manager at Sinch, where she has worked since 2023. She has prior experience in customer support and service roles at Appy Pie and Cyfuture.
Work at Sinch
Neha Singh has been employed at Sinch as a Customer Success Manager since 2023. In this role, she is responsible for ensuring customer satisfaction and facilitating successful onboarding processes for clients. Her position is based in Noida, Uttar Pradesh, India, where she applies her expertise in customer relations to enhance the overall client experience.
Previous Experience in Customer Support
Before joining Sinch, Neha Singh worked at Appy Pie from 2019 to 2023. Initially, she served as a Customer Support Advisor, where she provided assistance and resolved customer inquiries. She later transitioned to the role of Customer Success Advisor during her tenure at the same company. This experience contributed to her skills in managing customer relationships and improving service delivery.
Early Career at Cyfuture
Neha Singh began her career as a Customer Service Executive at Cyfuture, where she worked from 2018 to 2019. In this position, she handled customer interactions and supported service-related queries. This role laid the foundation for her subsequent positions in customer support and success.
Education in Information Technology
Neha Singh completed her Bachelor's degree in Information Technology from Kendriya Vidyalaya, studying from 2013 to 2017. This educational background provided her with a solid understanding of technology, which she applies in her customer success roles.