Pablo Martín
About Pablo Martín
Pablo Martín is a Senior Manager and Technical Account Manager at Sinch Email, with a background in technical account management and customer success. He previously held leadership roles at Mailjet and Mailgun, and has a strong educational foundation in marketing and tourism.
Work at Sinch
Pablo Martín currently serves as the Senior Manager, Technical Account Manager for Sinch Email. He has been in this role since 2023, contributing to the company's email solutions and technical account management strategies. His responsibilities include overseeing client accounts and ensuring the successful implementation of Sinch's email services.
Previous Experience at Mailjet
Before joining Sinch, Pablo Martín worked at Mailjet as the Head of Technical Account Management from 2020 to 2023. In this position, he managed technical account operations and led initiatives to enhance customer satisfaction and service delivery. He also held the role of Technical Account Manager for the ES Market Lead for a brief period in 2020.
Background in Customer Care and Account Management
Pablo's career includes extensive experience in customer care and account management, particularly at Hotusa. He worked as an Account Manager for eight months in 2015 and served as a Customer Care Web Specialist from 2015 to 2018. Additionally, he was involved in email marketing at Hotusa for two years, enhancing his skills in client relations and service management.
Education and Expertise
Pablo Martín studied at Universitat Autònoma de Barcelona, where he earned a degree in Turismo from 2010 to 2014. He also pursued marketing studies at Spain Business School, achieving qualifications in Community Manager & Social Media and currently studying for a Máster in the same field. Furthermore, he completed a specialization in Commercial Management at UEMC Business School.
Professional Development
Pablo has continually sought to enhance his professional skills through education and training. He has been studying marketing at Spain Business School since 2016, focusing on community management and social media strategies. This ongoing education complements his extensive work experience in technical account management and customer success.