Priya Dilliwal
About Priya Dilliwal
Priya Dilliwal is a Customer Success Manager with extensive experience in various roles across different industries. She has held positions in organizations such as The Pregnancy Pause, Radio Mirchi, and Sinch, demonstrating her skills in stakeholder alignment and project management.
Current Role at Sinch
Priya Dilliwal serves as a Customer Success Manager at Sinch, a position she has held since 2023. In this role, she focuses on ensuring client satisfaction and aligning services with customer needs. Her responsibilities include translating client requirements into actionable plans, which enhances project outcomes. She is based in the Atlanta Metropolitan Area.
Previous Experience at Sinch
Prior to her current position, Priya Dilliwal worked in Business Operations at Sinch from 2021 to 2023. During this time, she contributed to operational efficiency and client engagement strategies. Her experience in this role provided her with insights into the company's processes and client interactions, which she now applies in her customer success management.
Career Background
Priya Dilliwal has a diverse professional background with experience in various roles. She worked as Chief Human Development Officer at The Pregnancy Pause from 2017 to 2020, where she focused on human development initiatives. Her earlier roles include Assistant Manager at Radio Mirchi and Area Manager/Product Manager at Tommy Hilfiger. She also has experience in project management, having managed up to 200 paper products simultaneously.
Education and Expertise
Priya Dilliwal holds an MBA/PGDMM from Times School of Marketing, where she studied Marketing. She also earned a Bachelor's Degree in Business/Commerce from Devi Ahilya Vishwavidyalaya. Her education has equipped her with strong skills in stakeholder alignment and issue resolution, which are essential for her current role in customer success management.
Project Management Skills
Priya Dilliwal has demonstrated her project management capabilities through various roles. She has experience organizing a radio reality contest, showcasing her ability to manage unique and creative projects. Her background includes managing complex tasks and ensuring successful project outcomes, which is critical in her current position.