Rebecca Do
About Rebecca Do
Rebecca Do is a Sales Administrator at Sinch in Atlanta, Georgia, with four years of experience in her current role. She has a diverse background in sales and customer service, having worked in various positions across multiple industries, including hospitality and veterinary care.
Work at Sinch
Rebecca Do has been employed at Sinch as a Sales Administrator since 2020. In this role, she utilizes her expertise in Salesforce to manage customer accounts effectively. Her responsibilities include supporting sales initiatives and enhancing customer success, which is crucial for maintaining strong client relationships. Based in Atlanta, Georgia, Rebecca has contributed to the company's objectives by leveraging her skills in public speaking and customer service.
Previous Experience in Sales and Customer Service
Before joining Sinch, Rebecca held various positions that honed her skills in sales and customer service. She worked at Marriott International as a Guest Experience Expert and as a Sales Coordinator, where she focused on enhancing guest satisfaction and supporting sales operations. Additionally, she served as a Sales Support Specialist at CineMassive. Her diverse background includes roles at American Eagle Outfitters and Burger King Corporation, where she developed foundational customer service skills.
Educational Background
Rebecca studied at Georgia State University, where she pursued a degree in Business Administration, achieving a GPA of 3.8 from 2020 to 2021. Prior to that, she attended City Colleges of Chicago-Harold Washington College, earning two Associate's Degrees in General Studies and Biological Sciences between 2013 and 2015. She also studied Public Relations at Kennesaw State University from 2006 to 2009, further enhancing her communication skills.
Background in Veterinary Care
Rebecca has a background in veterinary care, having worked at BluePearl Veterinary Partners as an Ophthalmology Nurse and later as an ICU Nurse. Her experience in this field spanned from 2016 to 2017 and 2017 to 2018, respectively. This role required strong attention to detail and the ability to manage critical situations, skills that have contributed to her overall professional development.
Skills and Expertise
Rebecca possesses strong skills in public speaking, which support her effectiveness in sales and customer service roles. She has a solid understanding of customer success principles, enabling her to manage accounts effectively. Her expertise in Salesforce is particularly relevant to her current position as a Sales Administrator at Sinch, where she applies this knowledge to streamline processes and enhance client interactions.