Richard Williams
About Richard Williams
Richard Williams is a Dedicated Support Engineer at Sinch, where he has worked since 2020 in Atlanta, Georgia. He has a background in technical support and software development, with previous roles at CareerBuilder and Georgia Gwinnett College.
Work at Sinch
Richard Williams has been employed at Sinch as a Dedicated Support Engineer since 2020. He has worked in this role for four years, contributing to the company's operations from Atlanta, Georgia. His responsibilities include providing technical support and ensuring customer satisfaction through effective problem-solving.
Previous Employment Experience
Before joining Sinch, Richard worked at CareerBuilder as a Software Support Specialist from 2018 to 2019. He then transitioned to a Technical Support Engineer role at CareerBuilder, where he has been employed since 2019. His earlier experience includes a position as a Library Information Commons Student Assistant at Georgia Gwinnett College from 2016 to 2018 and as Floor Staff at Georgia Theater Co from 2013 to 2014.
Education and Expertise
Richard Williams studied at Georgia Gwinnett College, where he earned a Bachelor’s Degree in Information Technology with a focus on Software Development. His education spanned four years, from 2014 to 2018. He also completed his high school education at Lowndes High School from 2010 to 2014.
Technical Skills and Support Roles
In his roles as a Dedicated Support Engineer and Technical Support Engineer, Richard has developed a strong foundation in technical support and software solutions. His experience in various support roles has equipped him with the skills necessary to assist users effectively and address technical challenges.