Rob Heuser
About Rob Heuser
Rob Heuser serves as the Head of Sales Engineering & Client Onboarding at Sinch, where he leads the design of mobile engagement solutions. He has extensive experience in sales engineering and account management, having held various leadership roles at companies such as SAP and Covad Communications.
Current Role at Sinch
Rob Heuser serves as the Head of Sales Engineering & Client Onboarding at Sinch since 2020. In this role, he is responsible for developing strategies that support field sales and account management. He leads the design of mobile engagement solutions that encompass SMS, MMS, social channels, chatbot voice, and email. His focus is on enhancing client onboarding processes and ensuring effective sales engineering practices.
Previous Experience at SAP
Rob Heuser held multiple roles at SAP from 2010 to 2020. He served as Sr. Manager of North America Sales Engineering from 2010 to 2013, where he focused on sales engineering initiatives. He then transitioned to Director of Presales & Account Management from 2013 to 2016, before becoming Director of Strategic Accounts from 2016 to 2020. His tenure at SAP was marked by a focus on strategic sales and account management.
Experience at Txtstation Global Mobile Marketing
Before joining Sinch, Rob Heuser worked at Txtstation Global Mobile Marketing as the Director of Technical Services from 2006 to 2008. In this position, he was responsible for overseeing technical services and ensuring the effective delivery of mobile marketing solutions.
Background in Telecommunications
Rob Heuser has a significant background in telecommunications, having worked at Covad Communications in various roles from 1996 to 2003. His positions included Senior Systems Engineer, Technical Marketing Manager, and Product Manager for ADSL CPE and Installation Services. This experience provided him with a strong foundation in technical services and product management within the telecommunications sector.
Education and Expertise
Rob Heuser earned a Bachelor of Science degree in Business with a focus on Marketing from San Jose State University, studying from 1986 to 1992. In addition to his educational background, he possesses expertise in live event production and promotions, along with management and strategic sales skills.