Rohail Ayaz
About Rohail Ayaz
Rohail Ayaz is a professional in Service Operations at Sinch, where he has worked since 2022. He has a background in technical support and holds a Master's degree from Jönköping International Business School.
Work at Sinch
Rohail Ayaz has been employed at Sinch since 2022, currently holding the position of Service Operations. His role involves overseeing and managing service delivery processes to ensure operational efficiency. Prior to this position, he worked as a Technical Support Engineer at Sinch from 2019 to 2022. In this capacity, he provided technical assistance and support to clients, contributing to the company's commitment to customer satisfaction.
Previous Experience in Technical Support
Before joining Sinch, Rohail Ayaz worked as a Technical Support Engineer at Retail Pro International, LLC from 2015 to 2017. His responsibilities included troubleshooting technical issues and providing solutions to enhance customer experience. This role helped him develop skills in problem-solving and client interaction, which he later applied in his positions at Sinch.
Education and Expertise
Rohail Ayaz earned his Master's degree from Jönköping International Business School, where he studied from 2017 to 2019. This advanced education provided him with a strong foundation in business operations and management. He also holds a Bachelor's degree from the University of Engineering and Technology, Lahore, which he completed from 2010 to 2014. His educational background supports his expertise in technical support and service operations.
Background
Rohail Ayaz has a diverse background in technical support and service operations. He has worked in various roles that have equipped him with the necessary skills to manage service delivery effectively. His experience spans multiple years in the technology sector, with significant time spent at Sinch and Retail Pro International, LLC. He is currently based in Kalmar County, Sweden.