Samuel Williams
About Samuel Williams
Samuel Williams is a Documentation Engineer currently working at Sinch since 2021. He has a diverse background in technical writing, quality auditing, and education, with previous roles at companies such as Hyland and Lighthouse Insurance Group.
Work at Sinch
Samuel Williams has been employed at Sinch as a Documentation Engineer since 2021. In this role, he is responsible for creating and maintaining technical documentation that supports the company's products and services. His experience in documentation and technical writing contributes to the clarity and usability of the materials provided to users and stakeholders.
Previous Experience at Hyland
Samuel Williams worked at Hyland in various technical writing roles from 2016 to 2021. He began as a Technical Writer I, progressing to Technical Writer II, and then Technical Writer III. His tenure included responsibilities such as developing user guides and documentation for software products. He worked remotely for six months as a Technical Writer III in 2021.
Career Background
Samuel Williams has a diverse career background that includes roles in technical writing, quality auditing, and education. He worked as a Quality Auditor and Analyst at Lighthouse Insurance Group LLC from 2015 to 2016. His earlier positions include being a Bookseller at Barnes & Noble and a Contract Lesson Writer at Accelerate Education. His experience spans various industries and functions.
Education and Expertise
Samuel Williams earned a Bachelor's Degree in Mathematics and English from Union College, where he studied from 2009 to 2013. His educational background provides a strong foundation for his analytical and writing skills, which he applies in his professional roles. His expertise in technical writing is complemented by his experience in quality assurance and education.
Professional Development
Throughout his career, Samuel Williams has engaged in various roles that have contributed to his professional development. He served as an Affiliate Manager and Affiliate Caller at Union College, and as a Report Writer at PowerBees Incorporated. These positions have enhanced his skills in communication, analysis, and documentation, making him a versatile professional.