Sarah Wolfsont
About Sarah Wolfsont
Sarah Wolfsont serves as the Director of Product Operations - Voice of the Customer at Sinch, where she has worked since 2024. With a strong background in UX design and product development, she has held various positions in notable companies and educational institutions, focusing on enhancing user experience through visual design and storytelling techniques.
Work at Sinch
Sarah Wolfsont currently serves as the Director of Product Operations - Voice of the Customer at Sinch, a position she has held since 2024. In this role, she has established a new Voice of Customer function, which integrates user insights into product development. Her focus is on optimizing visual design, particularly in typography and color schemes for analytic views. Prior to this role, she was the Head of Design - SaaS at Sinch from 2022 to 2024.
Education and Expertise
Sarah Wolfsont holds a Master of Fine Arts (M.F.A.) in Industrial Design from the Rochester Institute of Technology, which she completed from 2008 to 2011. She also earned a Bachelor of Fine Arts (BFA) in Metal and Jewelry Arts from SUNY Geneseo from 2003 to 2006. Her expertise includes visual design optimization, storytelling techniques, and creating interactive mockups for micro-interactions to enhance user experience.
Background
Before her current role at Sinch, Sarah held various positions in the field of user experience and design. She worked as a Principal UX Designer at Caliber Home Loans, Inc. from 2018 to 2019 and as a Product Design Lead at SimpleTexting from 2020 to 2022. Additionally, she has experience as a Senior UX Designer at Markit and has worked in educational roles as an Adjunct Professor at both the Metropolitan State University of Denver and the Rochester Institute of Technology.
Achievements
Throughout her career, Sarah has contributed to multiple organizations by enhancing user experience through design. She has specialized in visual design optimization and has successfully established a Voice of Customer function at Sinch. Her work includes creating interactive mockups and employing storytelling techniques to improve software usability and enjoyment for diverse user groups.