Sean Depecker
About Sean Depecker
Sean Depecker is a Product Operations Manager (Global) at Sinch, where he has worked since 2024. He has over 10 years of experience in the SaaS industry, holding various positions at Sinch and Connective, and is known for his expertise in project management and team leadership.
Current Role at Sinch
Sean Depecker serves as the Product Operations Manager (Global) at Sinch, a position he has held since 2024. In this role, he is responsible for overseeing product operations on a global scale, ensuring that the company's offerings meet the needs of clients worldwide. Additionally, he has been the General Manager for Sinch Belgium since 2022, where he leads local operations and strategy.
Previous Experience at Sinch
Before his current role, Sean held several positions at Sinch. He was the Head of SaaS Operations for seven months in 2022, where he managed operations related to software as a service. He also served as the Director of Operations for Sinch SaaS, specifically for Sinch Engage and Chatlayer, from 2022 to 2024. In these roles, he led operations and support teams focused on customer engagement solutions.
Background in the SaaS Industry
Sean Depecker has over 10 years of experience in the SaaS industry. His career includes significant roles at Connective, where he worked as a Product Expert, Project Management Lead, Delivery Manager, and Deputy COO. He also gained experience at Clear2Pay as an Implementation Consultant, contributing to his comprehensive understanding of software operations and project management.
Education and Certifications
Sean holds a Master's degree in Business Studies - International Business from Lessius Hogeschool Antwerpen, which he completed from 2010 to 2012. He also studied Economics at the University of Lille 1 during an Erasmus semester in 2010. Additionally, he earned a Bachelor's degree in SME Management from Karel de Grote-Hogeschool. He holds certifications in Scrum, Prince2, and ISTQB, indicating his expertise in agile project management, quality assurance, and software testing.
Leadership and Team Development
Sean is passionate about building and empowering teams. He emphasizes collaboration with cross-functional and international stakeholders to drive continuous improvement and innovation within his roles. His leadership approach focuses on optimizing processes and delivering high-quality services in the SaaS sector.