Shaun Pack
About Shaun Pack
Shaun Pack is the Manager of Messaging Operations at Sinch, where he has worked since 2023. He has over a decade of experience in public relations and communications, with previous roles at Cision and Inteliquent, and holds a Bachelor's degree in Fashion Merchandising from Western Michigan University.
Current Role at Sinch
Shaun Pack currently serves as the Manager of Messaging Operations at Sinch, a position he has held since 2023. In this role, he oversees messaging operations, ensuring effective communication strategies are implemented. His responsibilities include managing teams and optimizing messaging solutions to enhance client engagement and operational efficiency.
Previous Experience at Cision
Shaun Pack has extensive experience at Cision, where he worked for a total of ten years in various roles. He began as an Account Coordinator and progressed to Senior Account Coordinator and Senior Client Manager between 2011 and 2015. He also served as a Professional Services Consultant and an Onboarding Consultant, contributing to client relations and service delivery.
Experience at Inteliquent, A Sinch Company
Shaun Pack held multiple positions at Inteliquent, a subsidiary of Sinch. He worked as a Network Implementation Manager for three months in 2021 and later as a Customer Compliance Specialist from 2022 to 2023. His roles involved ensuring compliance with industry standards and managing network implementation processes.
Education and Expertise
Shaun Pack earned a Bachelor's degree in Fashion Merchandising from Western Michigan University, where he studied from 2003 to 2008. He possesses expertise in Crisis Communications, Media Relations, and Corporate Communications, complemented by skills in AP Stylebook and Social Media Measurement.
Background in Information Technology
Shaun Pack has a strong background in information technology, which supports his roles in communications and messaging operations. His technical knowledge enhances his ability to manage complex communication systems and contribute to the strategic direction of messaging initiatives.