Simonetta Sarogni
About Simonetta Sarogni
Simonetta Sarogni serves as the Head of CSM Oceania at Sinch, where she has worked since 2021. With a background in account management and expertise in mobile communication solutions, she has held various positions in notable companies across the UK and Australia.
Current Role at Sinch
Simonetta Sarogni serves as the Head of Customer Success Management (CSM) for Oceania at Sinch. She has held this position since 2021, operating from Sydney, New South Wales, Australia. In this role, she focuses on enhancing client communication strategies and ensuring customer satisfaction through effective management of mobile communication solutions.
Previous Experience in Account Management
Simonetta has extensive experience in account management across various organizations. She worked at Mblox as a Senior Account Manager in the UK from 2014 to 2016 and previously held the position of Key Account Manager at the same company from 2011 to 2014. Additionally, she served as an Account Manager at WIN Plc for nine months in 2010 and as an Internal Account Manager for six months at the same company.
Expertise in Mobile Communication Solutions
Simonetta possesses expertise in engaging, marketing, and transacting globally through mobile communication solutions. She has experience working with cloud-based Enterprise Messaging platforms, providing high availability and mission-critical messaging products. Her work involves collaborating with Australian network operator partners to enhance client communication strategies.
Educational Background
Simonetta studied at the University of Bristol, where she earned a Bachelor of Science degree in Economics and Management from 2003 to 2006. This educational background has contributed to her understanding of market dynamics and customer engagement strategies.
Career Timeline
Simonetta's career spans various roles in sales and account management. She began as a Sales Executive at Merricks Media in 2006 and continued in similar roles at BDE and Channel Advisor. Her career progressed with positions at Experian QAS and CLX Communications AB before joining Modica Group and ultimately Sinch.