Thiago Botelho De Freitas
About Thiago Botelho De Freitas
Thiago Botelho De Freitas is a Customer Success Manager based in Ribeirão Preto, São Paulo, Brazil. He has a multidisciplinary background in technology and commercial areas, with previous roles at Videografik, Dart Digital BR, and Sinch.
Current Role at Sinch
Thiago Botelho De Freitas currently serves as a Customer Success Manager at Sinch, a position he has held since 2021. In this role, he focuses on understanding customer needs and delivering solutions that align with strategic business guidelines. His work involves ensuring customer satisfaction and fostering long-term relationships, which are essential for the success of the company.
Previous Experience at Sinch
Before his current role, Thiago worked at Sinch as a Product Owner for a period of six months in 2020. During this time, he contributed to the development and management of products, ensuring they met customer requirements and aligned with business objectives. His experience in this role provided him with insights into product strategy and customer engagement.
Professional Background
Thiago has a multidisciplinary professional background with a focus on technology and commercial areas. He began his career at Videografik as a Produtor audiovisual from 2004 to 2006, where he gained experience in audiovisual production. He then transitioned to Dart Digital BR, serving as Diretor executivo from 2006 to 2014, where he managed operations and strategic initiatives.
Education and Studies
Thiago studied at Faculdades Oswaldo Cruz, where he pursued a degree in Publicidade. His studies spanned from 2004 to 2006, although he did not complete the program. This educational background provided him with foundational knowledge in communication and marketing, which complements his professional experience.