Vikte Simonaviciute
About Vikte Simonaviciute
Vikte Simonaviciute serves as a Strategic Customer Success Manager at Sinch, a position she has held since 2022. She has a diverse educational background, including a Master's degree in Management and extensive experience in customer success and technical support roles.
Work at Sinch
Vikte Simonaviciute has been employed at Sinch as a Strategic Customer Success Manager since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her responsibilities include managing customer relationships and providing strategic guidance to optimize the use of Sinch's services.
Education and Expertise
Vikte Simonaviciute has a diverse educational background. She earned a Master's degree in Management from the University of Westminster, completing her studies from 2017 to 2019. Additionally, she studied at The Open University Business School, where she completed a course on The Digital Economy: Effective Supply Chain Management in 2017. She also attended Pulse Academy by Gainsight, where she studied Customer Success in 2020.
Background
Vikte Simonaviciute began her academic journey at Kaunas Maironis University Gymnasium, where she obtained her High School Diploma from 2005 to 2011. She then pursued a Bachelor of Arts in Photography at Middlesex University, studying from 2012 to 2015. Her career includes various roles, starting as a Sales Administrator and CRM at Transcribe the Print People from 2015 to 2016, followed by positions at Syniverse.
Professional Experience at Syniverse
Vikte Simonaviciute worked at Syniverse from 2016 to 2022, holding two positions. Initially, she served as a Technical Support Analyst for three years, where she provided technical assistance and support. Following this role, she transitioned to a Customer Success Manager position, where she continued for another three years, focusing on customer engagement and success strategies.