Vitor Cinigalha
About Vitor Cinigalha
Vitor Cinigalha is a Product Analyst based in São Paulo, Brazil, with experience in customer success and UX writing. He has worked at Wavy Global and Sinch, and has a background in civil engineering.
Work at Sinch
Vitor Cinigalha has been employed at Sinch as a Product Analyst since 2021. In this role, he focuses on product development and enhancement, contributing to the company's offerings in communication solutions. His experience in creating user-friendly content and developing chatbots aligns with Sinch's mission to provide seamless communication experiences.
Current Role at Wavy Global
Since 2020, Vitor has worked at Wavy Global as a Product Analyst. His responsibilities include analyzing product performance and collaborating with teams to improve user experience. His background in UX writing and technical skills supports his contributions to product strategy and execution.
Previous Experience at Virtual Interactions - Plusoft
Vitor worked at Virtual Interactions - Plusoft from 2019 to 2020 as a Customer Success professional. He also served as a UX Writer from 2018 to 2019. In these roles, he developed skills in client relations and user experience, enhancing his ability to create effective communication strategies.
Education and Expertise
Vitor studied at Universidade Anhembi Morumbi, where he earned a Bacharelado em Engenharia in Engenharia Civil from 2011 to 2018. His educational background provides a strong foundation for his analytical skills. Additionally, he possesses expertise in UX writing and chatbot development, which are critical in his current roles.
Technical Skills and Training Experience
Vitor has a strong technical background, being proficient in AutoCad and HTML. He has experience in creating and delivering training sessions for clients and colleagues, showcasing his ability to communicate complex information effectively. His skills in relationship-building enhance his effectiveness in collaborative environments.