William Castilhos Valle
About William Castilhos Valle
William Castilhos Valle is a Sub Regional Key Account Manager for LATAM at Sinch, with extensive experience in account management across various sectors. He has previously held positions at AIVO, Rocket.Chat, and Zenvia Mobile, contributing significantly to revenue growth and client management.
Work at Sinch
William Castilhos Valle currently holds the position of Sub-Regional Key Account Manager for Latin America at Sinch, where he has been employed since 2021. In this role, he manages key accounts across the region, focusing on client relationships and revenue growth. His responsibilities include overseeing client portfolios and implementing strategies to enhance customer satisfaction and retention.
Previous Experience
Before joining Sinch, William worked at several notable companies. He served as an Account Executive at AIVO, focusing on Brazil and Portugal in 2019, and later expanded his role to cover North America, Europe, and Asia. He also held positions at Rocket.Chat, where he worked as an Account Executive for various market segments, including Mid-Market and Enterprise in the EMEA region. His experience includes managing client portfolios in sectors such as Banking, Retail, IT, and Consumer Goods.
Education and Expertise
William Castilhos Valle studied at the Universidade Federal do Rio Grande do Sul, where he earned a Bachelor of Business Administration (B.B.A.) from 2013 to 2018. His educational background provides a solid foundation for his career in account management and sales. He utilizes advanced tools such as Power BI, Salesforce, and Office 365 to optimize client management and sales processes.
Achievements
During his career, William achieved a quota attainment of 119% in 2020, securing over USD 400,000 in sales contracts. He has also initiated and executed projects that exceeded job requirements, including a Push Notifications Cap and Pricing Table Redesign. These initiatives demonstrate his proactive approach and commitment to enhancing operational efficiency.
Internship and Early Career
William began his professional journey with internships and entry-level positions. He worked as an Inside Sales Intern at Dell, focusing on Third-Party Software Renewals from 2014 to 2015. Additionally, he gained experience in international expansion projects as an intern at Pró-Ativa Consultoria Empresarial in 2014 and managed professional exchange projects with AIESEC no Brasil during the same year.