Chris Pacheco
About Chris Pacheco
Chris Pacheco serves as the Director of Product and Customer Experience at The Singing Machine Company, Inc., where he has worked since 2019. He has a strong background in product development and analytics, with previous roles at Chewy and Office Depot, contributing to his extensive experience in retail and program launches.
Current Role at Singing Machine Company
Chris Pacheco serves as the Director of Product & Customer Experience at The Singing Machine Company, Inc. He has held this position since 2019, contributing to the company's focus on enhancing product offerings and customer satisfaction. His role involves overseeing product development and ensuring that customer feedback is integrated into the product lifecycle.
Previous Experience at Singing Machine Company
Before his current role, Chris Pacheco worked at The Singing Machine Company, Inc as a Product Manager from 2017 to 2019. During this time, he was responsible for managing product lines and implementing strategies that aligned with market trends and customer needs.
Professional Background in Retail and E-commerce
Chris Pacheco has extensive experience in retail and e-commerce, having worked at Office Depot in various roles from 2011 to 2015. His positions included Associate Merchant in Global Sourcing, Associate Category Merchant in Retail & E-commerce, and Category Merchant. This background provided him with a comprehensive understanding of retail dynamics across different channels.
Education and Academic Background
Chris Pacheco studied at the University of Florida, where he earned a Bachelor's degree in Advertising. This educational foundation has supported his career in product development and marketing strategies.
Expertise in Product Development and Analytics
Chris Pacheco possesses extensive experience in product development and program launches, particularly for infant private brands. He focuses on identifying opportunities through analytics, strategy, and trend research, which informs his understanding of customer needs and market demands.