Emmanuel Elnekave
About Emmanuel Elnekave
Emmanuel Elnekave is a Product Support Escalation Engineer at Singular, where he has worked since 2023. He has extensive experience in technical support roles, having previously served as a Tier 1 and Tier 2 support engineer at Deskforce and as a support team leader.
Work at Singular
Emmanuel Elnekave has been employed at Singular as a Product Support Escalation Engineer since 2023. In this role, he is responsible for addressing complex support issues and ensuring customer satisfaction. Prior to this position, he worked at Singular as a Tier 1 Support Engineer from 2018 to 2023, where he gained extensive experience in technical support and customer service within the technology sector.
Previous Experience in Support Roles
Before joining Singular, Emmanuel Elnekave held various positions at Deskforce. He served as a Support Team Leader for three months in 2018, overseeing support operations. He also worked as a Tier 2 Support Engineer from 2017 to 2018, and as a Tier 1 Support Engineer in 2017, both roles contributing to his expertise in customer support and technical troubleshooting.
Education and Expertise
Emmanuel Elnekave studied at Lev Academic Center, where he earned a degree in Computer Engineering from 2014 to 2018. His academic background provided him with a solid foundation in engineering principles and technical skills, which he applies in his current and previous roles in support engineering.
Teaching Experience
Emmanuel Elnekave worked as a Student Teacher at Lev Academic Center (JCT) from 2015 to 2017. In this role, he contributed to the education of students in the field of computer engineering, enhancing his communication and instructional skills.