Jaeun Lee
About Jaeun Lee
Jaeun Lee is a Tier 2 Support Engineer at Singular in Tel Aviv, Israel, where he has worked since 2022. He previously held the position of Technical Support Engineer at the same company from 2019 to 2022 and worked as a Partnership Manager for the Korean Desk at Mars Media Group from 2018 to 2019.
Work at Singular
Jaeun Lee has been employed at Singular since 2022, currently holding the position of Tier 2 Support Engineer. In this role, Lee is responsible for providing advanced technical support and troubleshooting assistance to clients. Prior to this position, Lee worked as a Technical Support Engineer at Singular from 2019 to 2022, where they developed skills in customer service and technical problem-solving.
Previous Experience in Technical Support
Before joining Singular, Jaeun Lee worked as a Technical Support Engineer from 2019 to 2022. This role involved assisting customers with technical issues and ensuring a high level of service. Lee's experience in this position contributed to their expertise in handling complex support queries and enhancing customer satisfaction.
Background in Partnership Management
Jaeun Lee worked at Mars Media Group as a Partnership Manager for the Korean Desk from 2018 to 2019. In this capacity, Lee was responsible for managing partnerships and fostering relationships with clients in the Korean market. This role provided valuable experience in client relations and business development.
Professional Journey
Jaeun Lee's professional journey includes a progression from partnership management to technical support roles. Starting at Mars Media Group, Lee transitioned to Singular, where they have built a career in technical support. This trajectory reflects a commitment to developing skills in both customer relations and technical problem-solving.