Madhuri Immaneni
About Madhuri Immaneni
Madhuri Immaneni is a Tier 2 Support professional with extensive experience in technical support and partner integrations. She has worked for notable companies such as Efficient Frontier, Adobe, and Singular.net, and holds degrees in Electrical and Electronics Engineering and Electrical and Computer Engineering.
Current Role at Singular
Madhuri Immaneni has been serving as Tier 2 Support at Singular.net since 2017. In this role, she is responsible for providing advanced technical support and assistance to clients. Her work involves troubleshooting complex issues and ensuring that client needs are met effectively. She operates from the San Francisco Bay Area, contributing to the company’s commitment to delivering high-quality support services.
Previous Experience in Technical Support
Before joining Singular, Madhuri Immaneni held various positions in technical support. She worked at Adobe as a Senior Technical Support Consultant from 2012 to 2015, where she focused on resolving technical challenges for clients. Prior to that, she served as a Senior Technical Support Engineer at Efficient Frontier from 2006 to 2011, specializing in partner integrations and managing relationships with external partners.
Education and Expertise
Madhuri Immaneni holds a Bachelor of Technology in Electrical and Electronics Engineering from Jawaharlal Nehru Technological University. She also earned a Master of Science in Electrical and Computer Engineering from Southern Illinois University Edwardsville. Additionally, she completed Executive Education at the University of California, Berkeley, Haas School of Business from 2018 to 2019. Her educational background supports her expertise in mobile attribution and analytics.
Background in Analytics and Integrations
Madhuri Immaneni has a strong background in partner integrations, particularly in PMP deals and ad network integrations. Her experience includes managing technical setups and relationships with external partners. She has also worked as a Lead Analyst at Reasoning Inc from 2001 to 2006, where she developed her analytical skills and problem-solving abilities, further enhancing her capabilities in technical investigations and training internal teams.