Mohammed Roushan
About Mohammed Roushan
Mohammed Roushan serves as the Product Support Team Lead at Singular in Bengaluru, India, where he has worked since 2023. He has extensive experience in product support and has collaborated with international teams across various countries.
Work at Singular
Mohammed Roushan currently serves as the Product Support Team Lead at Singular, a position he has held since 2023. In this role, he is responsible for overseeing product support operations and managing a team in Bengaluru, Karnataka, India. His experience includes previously working as a Technical Support Engineer at Singular from 2022 to 2023, where he gained valuable insights into product support processes.
Previous Experience at Operative
Before joining Singular, Mohammed Roushan worked at Operative for several years in various roles. He started as an Ad Operations Specialist from 2014 to 2016, then progressed to Configuration Specialist from 2016 to 2019. He later took on the role of Product Support Engineer from 2019 to 2021 and was promoted to Senior Product Support Engineer from 2021 to 2022. His tenure at Operative provided him with extensive experience in product support and client interactions.
Education and Expertise
Mohammed Roushan completed his Bachelor of Computer Applications (BCA) at Bangalore University from 2008 to 2011. Prior to that, he attended Royal English High School, where he achieved his Secondary Education (SSLC) from 2003 to 2005. His educational background in computer science supports his technical expertise in managing incident, problem, and change management processes.
International Collaboration Experience
Throughout his career, Mohammed Roushan has collaborated with international teams and clients across various countries, including the US, UK, Brazil, Israel, and India. This experience has enhanced his ability to communicate effectively and work with diverse teams, contributing to his recognition as a strong team player.
Team Coordination Skills
In his roles, Mohammed Roushan has demonstrated the ability to coordinate the work of small to medium-sized teams. His strong communication skills have facilitated effective collaboration within his teams, ensuring that project goals are met and support processes are efficiently managed.