Nabiha Jiwani
About Nabiha Jiwani
Nabiha Jiwani serves as the Customer Success Team Lead at Singular, where she has worked since 2020, progressing from Customer Success Manager to her current role. She has a diverse background in customer success, mentoring, and leadership, along with a Bachelor's degree in Advertising and Management from the University of San Francisco.
Work at Singular
Nabiha Jiwani has been with Singular since 2020, initially serving as a Customer Success Manager for two years before advancing to the role of Senior Customer Success Manager in 2022. In 2023, she was promoted to Customer Success Team Lead. Her work at Singular focuses on enhancing customer satisfaction and ensuring successful product adoption among clients.
Education and Expertise
Nabiha Jiwani holds a Bachelor's of Arts and Sciences in Advertising and Management from the University of San Francisco. She furthered her education by obtaining a Certificate of Project Management from the University of California, Berkeley, between 2019 and 2021. This educational background equips her with skills in project management and customer relations.
Background
Nabiha Jiwani has a diverse professional background that includes roles in customer success, education, and fitness. Before joining Singular, she worked at Aga Khan Education Service as a College Expedition Mentor and Program Manager. She also held various positions at the University of San Francisco, including Students of Color Representative and University Ambassador.
Achievements
Throughout her career, Nabiha Jiwani has taken on leadership roles, such as serving as the Board Director for the Ismaili Professionals Network's Western Region from 2018 to 2021. She has also contributed to community engagement through her work as a Group Fitness Instructor at CorePower Yoga since 2021 and as a volunteer yoga teacher.
Volunteer Work and Interests
In addition to her professional roles, Nabiha Jiwani is actively involved in volunteer work, teaching yoga outside her professional commitments. She enjoys discovering new plant-based recipes and learning to knit in her free time. Her passion for running and exploring new music on Spotify reflects her commitment to a balanced and active lifestyle.