Samuel D
About Samuel D
Samuel D is a Senior Manager and Support Site Lead at Singular, with a diverse career in technical support and management across several companies in Bengaluru, India. His previous roles include positions at Microsoft, Intuit, Twilio, and others, accumulating over a decade of experience in the field.
Current Role at Singular
Samuel D serves as the Senior Manager, Support Site Lead at Singular. He has held this position since 2023, contributing to the company's support operations in Bengaluru, Karnataka, India. In this role, he oversees support strategies and initiatives aimed at improving customer satisfaction and operational efficiency.
Previous Experience in Technology Support Management
Samuel D has extensive experience in technology support management. He worked at Microsoft as Team Manager from 2008 to 2013, where he managed teams in Bengaluru Area, India. Following this, he held various managerial positions at Intuit, Plivo, LeadSquared, and Qubole, focusing on product support and regional engineering management. His role at Twilio Inc. as Senior Manager, Global Support Engineering from 2020 to 2023 further solidified his expertise in global support operations.
Educational Background
Samuel D studied at Dr. B.R. Ambedkar Institute of Management Studies. This educational foundation has contributed to his career in management and support roles within the technology sector.
Work History Overview
Samuel D has a diverse work history in the technology industry. He began his career at Microsoft and transitioned through various roles at Intuit, Plivo, LeadSquared, Qubole, and Twilio Inc. His positions have primarily focused on team management and support engineering, demonstrating a consistent trajectory in the field.