Abdelhakim Ettijani
About Abdelhakim Ettijani
Abdelhakim Ettijani is a Customer Service Specialist with extensive experience in airline platform implementation and network management. He has worked at SITA since 2013 and has a strong educational background in engineering and network systems.
Work at SITA
Abdelhakim Ettijani has been employed at SITA as a Customer Service Specialist since 2013. In this role, he is responsible for managing technical interventions and ensuring project follow-up and completion. His work involves enhancing security measures for airline platforms and managing network security flows and access. He has also participated in continuous improvement working groups, contributing to the overall efficiency and effectiveness of services provided.
Education and Expertise
Abdelhakim Ettijani is pursuing advanced studies at Université Hassan 1er, where he is working towards a Master of Engineering (MEng) degree, having previously achieved a Licentiate degree in Réseaux et systèmes in 2007. His educational background provides him with a solid foundation in network systems and engineering principles, which he applies in his professional role.
Technical Skills and Projects
Ettijani has implemented and configured various airline platforms, including Amadeus, Eres, LDCS, Fly, and IPort, at Menara Marrakech Airport. He developed and maintained a baggage reconciliation system at the airport, which enhances operational efficiency. Additionally, he has conducted tests and validations of network products, ensuring their reliability and performance.
Network Infrastructure Management
Abdelhakim Ettijani has led significant infrastructure upgrades, including the migration of Active Directory from Windows 2012 to Windows 2016 and the architecture and migration of workstations to Windows 10. He has integrated network components and administrative functions into the information system, demonstrating his capability in managing complex network environments.
Security and Compliance
Ettijani has configured and applied security rules on Cisco routers and switches, enhancing the security posture of the airline platforms he manages. His efforts in managing network security flows and access contribute to the overall safety and compliance of the systems in place.