Abdullah Alkharouf
About Abdullah Alkharouf
Abdullah Alkharouf is a Service Desk Agent at SITA, where he has worked since 2021. He holds a Bachelor's degree in Computer Science from the University of Jordan and has previous experience in technical support and seasonal work in amusement parks.
Current Role at SITA
Abdullah Alkharouf has been employed at SITA as a Service Desk Agent since 2021. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient resolution of issues. His experience at SITA contributes to the company's commitment to delivering high-quality service and support in the aviation and travel industry.
Previous Experience at Genie9
Prior to his current position, Abdullah worked at Genie9 as a Technical Support Officer from 2020 to 2021. During his nine-month tenure, he provided technical assistance and support to users, helping to resolve software and hardware issues. This role enhanced his technical skills and customer service abilities.
Work Experience in the United States
Abdullah participated in the CIEE Work & Travel program in 2017 and 2018. In 2017, he worked at Cedar Point Amusement Park in Sandusky, Ohio, for three months. The following year, he spent two months at Morey's Piers & Beachfront Water Parks in Wildwood, New Jersey. These experiences allowed him to gain valuable work experience in a different cultural environment.
Education and Academic Background
Abdullah Alkharouf studied Computer Science at the University of Jordan, where he earned his Bachelor's degree from 2014 to 2020. His education provided him with a strong foundation in technical skills and knowledge, which he has applied in his professional roles.