Abhishek Saxena
About Abhishek Saxena
Abhishek Saxena is an Associate Project Manager at SITA, with a strong background in IT service management and project management methodologies. He holds an MBA in International Business and has extensive experience in operations and quality management across various roles in the IT and service sectors.
Work at SITA
Abhishek Saxena has been employed at SITA as an Associate Project Manager since 2020. In this role, he is responsible for overseeing project management tasks and ensuring the successful delivery of projects within the organization. His experience in the travel domain industry contributes to his effectiveness in this position. He continues to work in Gurgaon, Haryana, where he applies his skills in process and performance management.
Education and Expertise
Abhishek Saxena holds a Master of Business Administration (MBA) in International Business from The ICFAI University, Tripura. He also earned a Bachelor of Computer Applications (BCA) from Indira Gandhi National Open University. His educational background supports his expertise in IT Service Management (ITSM) and project management methodologies, including Agile and Waterfall.
Background in Project Management
Prior to his current position at SITA, Abhishek Saxena accumulated extensive experience in project management roles at NIIT Technologies Limited. He worked as a Project Lead from 2016 to 2020 and held various positions including Team Lead and Assistant Manager from 2012 to 2016. His responsibilities included managing operations, ensuring transactional quality, and leading teams to achieve project goals.
Experience at NIIT SmartServe
Abhishek Saxena began his career at NIIT SmartServe, where he worked from 2004 to 2009. He served as a Senior Customer Executive for five years, followed by a role as a Senior Quality Analyst from 2009 to 2012. His early experience in customer service and quality analysis laid the foundation for his later roles in project management.
Skills in Strategic Planning
Abhishek Saxena possesses a strong background in strategic planning and change management. His skills extend to relationship and client management, which are essential in his roles within the IT and service sectors. His ability to manage operations and ensure quality has been a key aspect of his career development.